Frequently Asked Questions
Everything you need to know about your daily brew.
How long does shipping take for freshly roasted beans?
We roast our beans in small batches every Tuesday and Thursday. Orders typically ship within 24-48 hours of roasting and arrive at your door within 3-5 business days.
Do you offer pre-ground coffee or only whole beans?
While we recommend whole beans for maximum freshness, we offer several grind sizes including Drip, Espresso, and French Press to suit your brewing method.
What is your return policy on food items?
Due to the perishable nature of coffee, we do not accept returns. However, if you are unsatisfied with your order or it arrived damaged, please contact us within 14 days for a replacement or refund.
Are HumbleBean coffees ethically sourced?
Absolutely. We work directly with small-scale farmers and cooperatives to ensure fair wages and sustainable farming practices that protect both the environment and the growers.
Can I modify or cancel my subscription?
Yes, you have full control. You can pause, skip, or cancel your coffee subscription at any time through your account dashboard without any hidden fees.
How should I store my coffee to keep it fresh?
Keep your coffee in a cool, dark place inside an airtight container. Avoid the fridge or freezer, as moisture and odors can compromise the flavor profile of the beans.